A clear, restored garden pond with a natural stone waterfall

Pond specialists · UK

Cleaner Ponds, Healthier Habitat, Heroic Results.

We bring ponds back to life: design and build, cleaning, new and upgraded filter systems, repairs and year-round care. Whether it is a small garden pond, a large koi system, large natural pond or lake, whatever the body of water we ensure a happy & healthy environment.

The difference

Drag it across. That is one clean.

Green, silted and struggling on one side. Clear water, healthy planting and visible fish on the other. Most ponds are not beyond saving. They have just been left a season too long.

  • Silt and debris removed
  • Filtration cleaned and free of debris
  • Water tested before and after
  • Livestock and plants cared for in a temporary vat for the duration of the work
  • Treatments available to bring the levels back to where they should be
After
Before
BeforeAfter

Drag the handle to see the difference.

Year-round care

Stop fixing your pond. Start keeping it.

Most pond owners only call someone once their pond needs help. A regular maintenance on a schedule costs a fraction of a rescue, and the pond never gets to the point where it needs one.

Seasonal

The pond gets looked at properly each season.

From £45per visit, 4 a year
  • Spring wake-up and autumn shut-down
  • Filter strip and clean
  • Water tested and reported
  • Netting, leaves and silt removed
  • Written note of anything to watch
Get a price
Most popular

Hero

Clear water all year, without you thinking about it.

From £65per visit, monthly
  • Everything in Seasonal, monthly
  • Blanketweed kept on top of
  • Pump and UV checked, lamps changed on time
  • Fish health checked each visit
  • Priority call-out and no charge for the visit
Get a price

Koi

For stocked koi ponds where water quality is the whole game.

Quotedfortnightly or weekly
  • Full water chemistry each visit
  • Filter and bio-media management
  • Feeding and seasonal diet advice
  • Quarantine and treatment support
  • Direct line to your regular technician
Get a price

Prices are a guide and depend on the size of the pond and how far we travel. No tie-in, stop whenever you like.

How it works

Four steps, no surprises.

  1. 01

    Free online pond assessment

    Send us a few photographs and answer six quick questions. No visit needed, no charge, and you get told plainly what is going on, whether or not you use us.

  2. 02

    A plan and a price

    Written down, itemised, no pressure. Whatever the service we are completely transparent.

  3. 03

    The work, done properly

    Whatever our task, all our technicians will talk you through the whole process and carry out your work to our comprehensive specification.

  4. 04

    Kept that way

    If you take a care plan, we come back on a schedule and you stop thinking about it. That is the whole point.

Why choose Pond Hero's?
  • Experienced and reliable service
  • High-quality workmanship
  • Honest advice and competitive pricing
  • Tailored solutions for every pond
  • Friendly, professional team

Whether it’s a small garden pond a natural pond or lake, Pond Hero's has the expertise to keep your body of water looking its absolute best.

Straight answers

The questions we get asked most.

How often does a pond actually need cleaning?+

A healthy, well-filtered pond rarely needs a full drain-down. Often only every few years, and some never. What it does need is regular smaller attention: filters serviced, silt kept down, UV lamps changed. That is far cheaper than the big clean you end up needing when nobody does it.

Will you have to empty the pond and move the fish?+

Usually not. Full drain-downs stress fish and strip the biology that keeps the water clear. We only do it when the silt load or a liner repair genuinely requires it, and when we do, the fish are held in oxygenated pond water and put back the same day.

My water is green. Is that dangerous for the fish?+

Green water on its own is rarely dangerous, but it is a symptom worth reading. Blanketweed can trap fish and crash oxygen overnight. We test rather than guess, then fix the cause instead of dosing it forever.

How much does a new pond cost?+

It depends entirely on size, filtration and stonework, and anyone quoting before seeing the garden is guessing. We come out, talk through what you want, and put a real figure in writing.

Do you cover my area?+

We work across a wide radius and travel further for larger builds and koi systems. Ring or send a postcode and you will get a straight yes or no.

Get in touch today

Book a free pond health check.

No charge, no obligation. We will review your pond and tell you honestly what your pond needs, even if the answer is nothing.

Call us07548 301772Email ushello@pondheros.co.uk
Typical responseSame working day

Tell us about your pond

Seven quick questions, an instant estimate, a firm quote within 24 hours.

1 / 7

Roughly how big is the pond?

Length by width. A rough idea is fine.

Or just ring, most people find that quicker.